Privacy Policy

This Privacy Policy explains how Market Study · Live Bias Desk ("we", "us", "our") collects, uses, and protects your information when you use this Website. By using the Website you consent to the practices described here.

1 Information We Collect

• Account details you provide at registration: name, mobile number, and email address.
• Payment proof you upload for membership verification (a payment receipt or screenshot image).
• Usage data such as login timestamps and a basic visit count, used to operate and improve the service.

We do not collect or store your card numbers, UPI PIN, bank passwords, or other financial credentials. Payments are made directly through your own payment app via the QR code.

2 How We Use Your Information

• To create and manage your account and membership.
• To verify your payment and activate or renew premium access.
• To communicate with you about your account, verification status, or renewals.
• To maintain security and prevent misuse or fraud.

3 How Your Data Is Stored

Your information is stored in our secured database. Passwords are stored in hashed (encrypted) form and are never visible to us in plain text. We take reasonable technical measures to protect your data, though no method of transmission or storage is completely secure.

4 Sharing of Information

We do not sell, rent, or trade your personal information. We do not share it with third parties except where required by law, legal process, or to protect our rights and the safety of users.

5 Cookies & Sessions

The Website uses a session cookie solely to keep you logged in and to remember your membership state during your visit. It is not used for advertising or cross-site tracking.

6 Your Rights

• You may request access to, correction of, or deletion of your account data.
• You may ask us to remove your uploaded payment receipts once verification is complete.
• To exercise any of these, contact us using the details below.

7 Data Retention

We retain your account information for as long as your account is active or as needed to provide the service and meet legal obligations. You may request deletion at any time.

8 Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the latest revision. Continued use of the Website indicates acceptance of the updated policy.